Primary care
24/7 Care Access
Wherever you are, so are we
At Hoskinson Health and Wellness Clinic, we are committed to providing you with unparalleled healthcare, no matter where life takes you. Our new 24/7 Care Access program is designed to ensure that you remain connected with your trusted physicians, even when you’re hospitalized, providing continuous and personalized “VIP” level care access no matter where you are admitted.
How the 24/7 Care Access Program Works
Our 24/7 Care Access program is tailored to offer you peace of mind, knowing that your healthcare is in the hands of the professionals you trust most.
Here’s a step-by-step guide on how the program works:
- Become or be a patient at our clinic
After registering as a patient at Hoskinson Health and Wellness Clinic, you will automatically be enrolled in the 24/7 Care Access program and you will receive your VIP card. This card serves as your key to seamless care—present it at any hospital emergency department to quickly identify yourself as a valued patient of Hoskinson Health and Wellness Clinic.
- Automatically receive your 24/7 Care Access Card
If you are admitted to your local hospital, after presenting your VIP card, our physicians will be informed you have been admitted. They will take charge of your care, from admission through to discharge, ensuring that your treatment is aligned with your medical history and ongoing needs.
- Access Quick Admission and Care
Our team of on-call physicians is available around the clock. Whether it’s the middle of the night or a weekend, you can reach out for medical advice or urgent care needs. We ensure that your concerns are addressed promptly, without the wait.
- Receive Seamless Care Coordination Across Facilities
If you find yourself hospitalized at a facility away from home, our physicians will coordinate with the local medical team to provide comprehensive care. We’ll share your medical records and communicate directly with your attending physicians to ensure that your care is consistent and personalized.
Benefits of 24/7 Care Access
- Around-the-Clock Hospital Coverage: Our experienced physicians will admit and round on you at the local hospital, providing continuous care tailored to your specific needs, and consultative services if you are admitted outside of Campbell County.
- 24/7 Physician Availability: Get quick access to your doctors at any time, ensuring that your health concerns are never left unattended.
- Enhanced Continuity of Care: With access to your patient records, our doctors make informed decisions, guaranteeing that your care is consistent whether you’re at home or away.
- Quick Medical Response: Avoid unnecessary delays—our patients are triaged and connected to the on-call physician instantly.
Contact Your 24/7 Care Access Provider
Monday-Friday, 8:00 am - 5:00 pm, please call (307)-387-9850
For after-hours access to your 24/7 Care Access physician, please call (307)-387-6363
Frequently Asked Questions (FAQs)
Q: What does the 24/7 Care Access program cost?
A: All of our patients are automatically enrolled in this program free of charge and you will not be billed for services until you make use of the program. You will only be billed for service if you choose to utilize the 24/7 Care Access program after being admitted.
Q: How do I enroll in the 24/7 Care Access program?
A: Enrollment is simple. During your next visit to Hoskinson Health and Wellness Clinic, or when you register as a new patient you will automatically be enrolled in the program. You’ll receive a VIP card upon enrollment, free of charge, that you should carry with you at all times.
Q: What happens if I’m hospitalized outside of my local area?
A: If you are admitted to a hospital outside of your local area, our physicians will coordinate with the medical team at that facility. We’ll ensure that your care is consistent with your medical history and ongoing treatment plans.
Q: Can I contact my physician at any time?
A: Yes, our on-call physicians are available 24/7. You can reach out for medical advice or urgent care needs at any time, day or night.
Q: How does the VIP card work?
A: The VIP card identifies you as a patient of Hoskinson Health and Wellness Clinic. Present it at any emergency department to ensure our physicians are notified and can take charge of your care.
Q: Will my physician have access to my medical records if I’m hospitalized elsewhere?
A: Yes, our physicians will have access to your medical records and will communicate with the attending doctors at the hospital where you are admitted to ensure you receive consistent and informed care.
At Hoskinson Health and Wellness Clinic, your health and well-being are our top priorities. With our 24/7 Care Access program, you can rest easy knowing that expert medical care is always just a call away because wherever you are, so are we.